Zendesk Sell

The table below gives information about all the data fields that you can import from Zendesk Sell.

The fields that you can fetch in Adverity are updated regularly to reflect updates to data source APIs. As a result, the fields shown here may not be the same as the fields available in Adverity. If you notice a difference between this documentation and the fields you see in Adverity, please contact your Adverity account manager for more information.

To see the fields you can collect from another data source, go back to the Available fields in Adverity overview.

Field UI name

Field API name

Description

Use in Adverity

Docs

Active

active

Indicator of whether the product is active. Line items cannot be created from inactive products.

dimension

Active

active

Indicator whether or not the stage contains finalized deals.

dimension

Added At

added_at

Date and time that the deal was started in UTC (ISO8601 format).

dimension

Address

address

The contact’s address.

dimension

Address

address

The lead’s address.

dimension

Billing Address

billing_address

The customers’s billing address. Applicable only if either `customer_status` or `prospect_status` is different from none.

dimension

Category

category

The unique category name of the stage.

dimension

Contact ID

contact_id

Unique identifier of the contact to be associated with the deal.

dimension

Contact ID

contact_id

The unique identifier of the organization the contact belongs to. The field will be set only if the contact is an individual.

dimension

Contact ID

contact_id

Unique identifier of a primary contact.

dimension

Cost

cost

Cost of the product. Visible only to account administrators.

metric

Cost Currency

cost_currency

Currency of the product cost, specified in 3-character currency code (ISO4217) format. Visible only to account administrators.

dimension

Created At

created_at

Date and time that the associated contact was created in UTC (ISO8601 format).

dimension

Created At

created_at

Date and time the record was created in UTC (ISO8601 format).

dimension

Created Ad

created_at

Date and time that the deal was created in UTC (ISO8601 format).

dimension

Created At

created_at

Date and time of creation in UTC ISO8601 format.

dimension

Created At

created_at

Date and time of the creation in UTC (ISO8601 format).

dimension

Created At

created_at

Date and time that the order was created in UTC (ISO8601 format).

dimension

Created At

created_at

Date and time that the product was created in UTC (ISO8601 format).

dimension

Creator ID

creator_id

The unique identifier of the user the contact was created by.

dimension

Creator ID

creator_id

Unique identifier of the user who created the deal.

dimension

Creator ID

creator_id

Unique identifier of the user the deal unqualified reason was created by.

dimension

Creator ID

creator_id

Unique identifier of the user who created the lead.

dimension

Creator ID

creator_id

Unique identifier of the user the loss reason was created by.

dimension

Creator ID

creator_id

User ID of the tag’s creator.

dimension

Currency

currency

Currency of the deal, specified in 3-character currency code (ISO4217) format.

dimension

Currency

currency

Currency of value and price, specified in 3-character currency code (ISO4217) format.

dimension

Custom Fields

custom_fields

Custom fields are a key-value pair attached to a contact.

dimension

Custom Fields

custom_fields

Custom fields are key-value data attached to a deal.

dimension

Custom Fields

custom_fields

Custom fields are a either a single key-value pair attached to a lead or a set of key-value pairs attached to a lead.

dimension

Customer Status

customer_status

The customer status of the contact. Possible values: none, current, past.

dimension

Customized Win Likelihood

customized_win_likelihood

User-provided win likelihood with value range 0–100.

metric

Deal ID

deal_id

Unique identifier of the deal.

dimension

Deal ID

deal_id

dimension

Description

description

The contact’s description.

dimension

Description

description

Lead description.

dimension

Description

description

Description of the product. Value is copied from the product.

dimension

Description

description

Description of the product.

dimension

Disabled

disabled

Indicator whether or not the pipeline is disabled. You cannot add deals to the disabled pipeline.

dimension

Discount

discount

Discount on the whole order in percents.

metric

Dropbox Email

dropbox_email

Dropbox email connected with the deal.

dimension

Email

email

The contact’s email address.

dimension

Email

email

Lead’s email.

dimension

Estimated Close Date

estimated_close_date

Estimated close date of the deal.

dimension

Facebook

facebook

The contact’s Facebook nickname.

dimension

Facebook

facebook

Lead’s Facebook nickname.

dimension

Fax

fax

The contact’s fax number.

dimension

Fax

fax

Lead’s fax number.

dimension

First Name

first_name

First name of the contact.

dimension

First Name

first_name

First name of the lead.

dimension

Hot

hot

Indicator of whether or not the deal is hot.

dimension

ID

id

The unique identifier of the contact.

dimension

ID

id

Unique identifier of the deal.

dimension

ID

id

Unique identifier of the deal unqualified reason.

dimension

ID

id

Unique identifier of the lead.

dimension

ID

id

Unique identifier of the line item.

dimension

ID

id

Unique identifier of the loss reason.

dimension

ID

id

Unique identifier of the order.

dimension

ID

id

The unique identifier of the pipeline.

dimension

ID

id

Unique identifier of the product.

dimension

ID

id

The unique identifier of the stage.

dimension

ID

id

Unique identifier of the tag.

dimension

Industry

industry

The contact’s industry.

dimension

Industry

industry

Organization’s industry.

dimension

Is Organization

is_organization

Indicator of whether or not this contact refers to an organization or an individual. This value can be set only during creation and cannot be changed later. The default value is `false`.

dimension

Last Activity At

last_activity_at

Date and time of the last activity on the deal in UTC (ISO8601 format).

dimension

Last Name

last_name

Last name of the contact. Required only if the contact is an individual.

dimension

Last Name

last_name

Last name of the lead. Required unless `organization_name` field is provided.

dimension

Last Stage Change At

last_stage_change_at

Date and time when the deal was moved into the current stage in UTC (ISO8601 format).

dimension

Last Stage Change By ID

last_stage_change_by_id

Unique identifier of the user who moved the deal into the current stage.

dimension

Likelihood

likelihood

The likelihood that a deal will be won, set for the stage as percentage.

metric

LinkedIn

linkedin

The contact’s Linkedin nickname.

dimension

LinkedIn

linkedin

Lead’s Linkedin nickname.

dimension

Loss Reason ID

loss_reason_id

Reason why the deal was lost.

dimension

Max Discount

max_discount

Maximum discount that can be applied to the product in percents.

metric

Max Markup

max_markup

Maximum markup that can be applied to the product in percents.

metric

Mobile

mobile

The contact’s mobile phone number.

dimension

Mobile

mobile

Lead’s mobile phone number.

dimension

Name

name

Name of the contact. Required only if the contact is an organization.

dimension

Name

name

Name of the deal.

dimension

Name

name

Human-friendly unqualified reason explanation.

dimension

Name

name

Name of the product. Value is copied from the product.

dimension

Name

name

Human-friendly loss reason explanation.

dimension

Name

name

Human-friendly name of the pipeline.

dimension

Name

name

Name of the product.

dimension

Name

name

Human-friendly name of the stage.

dimension

Name

name

Name of the tag.

dimension

Order ID

order_id

Unique identifier of the order.

dimension

Organization ID

organization_id

Unique identifier of an organization.

dimension

Organization Name

organization_name

Organization name of the lead. Required unless `last_name` field is provided.

dimension

Owner ID

owner_id

The unique identifier of the user the contact is currently assigned to.

dimension

Owner ID

owner_id

Unique identifier of the user that the deal is assigned to.

dimension

Owner ID

owner_id

Unique identifier of the user who currently owns the lead.

dimension

Parent Organization ID

parent_organization_id

The unique identifier of an organization contact that is parent of this organization. The field will be set only if the contact is an organization and has parent.

dimension

Phone

phone

The contact’s phone number.

dimension

Phone

phone

Lead’s phone number.

dimension

Pipeline ID

pipeline_id

Unique identifier of the pipeline that contains this stage.

dimension

Position

position

The stage’s position in the pipeline.

metric

Price

price

metric

Prices

prices

Array specifying products prices in different currencies.

dimension

Product ID

product_id

Unique identifier of the product based on which line item is created. It is not available after creation.

dimension

Prospect Status

prospect_status

The prospect status of the contact. Possible values: none, current, past.

dimension

Quantity

quantity

Quantity of the product included in this line item. Default value is 1.

metric

Resource Type

resource_type

Type name of the resource the tag is attached to. Possible values: lead, contact, deal.

dimension

Role

role

Role name. Possible values: involved.

dimension

Shipping Address

shipping_address

The customer’s shipping address. Applicable only if either `customer_status` or `prospect_status` is different from `none`.

dimension

SKU

sku

Stock Keeping Unit identification code. Value is copied from the product.

dimension

SKU

sku

Stock Keeping Unit identification code.

dimension

Skype

skype

The contact’s Skype nickname.

dimension

Skype

skype

Lead’s Skype nickname.

dimension

Source ID

source_id

Unique identifier of the Source.

dimension

Source ID

source_id

Unique identifier of the Source.

dimension

Stage ID

stage_id

Unique identifier of the deal’s current stage in the pipeline.

dimension

Status

status

Status of the lead.

dimension

Tags

tags

An array of tags for the contact.

dimension

Tags

tags

An array of tags for a deal.

dimension

Tags

tags

An array of tags for a lead.

dimension

Title

title

The contact’s job title.

dimension

Title

title

Job title of the lead.

dimension

Twitter

twitter

The contact’s Twitter handle.

dimension

Twitter

twitter

Lead’s Twitter handle.

dimension

Unqualified Reason ID

unqualified_reason_id

Reason why the deal was unqualied.

dimension

Updated At

updated_at

Date and time of the last update on the associated contact in UTC (ISO8601 format).

dimension

Updated At

updated_at

Date and time of the record’s last update in UTC (ISO8601 format).

dimension

Updated At

updated_at

Date and time of the last update on the deal in UTC (ISO8601 format).

dimension

Updated At

updated_at

Date and time of the last update in UTC ISO8601 format.

dimension

Updated At

updated_at

Date and time of the last update on the order in UTC (ISO8601 format).

dimension

Updated At

updated_at

Date and time of the last update on the product in UTC (ISO8601 format).

dimension

Value

value

Value of the deal in a currency specified in the `currency` field.

metric

Value

value

Value of one unit of the product. It is product’s price after applying markup.

metric

Variation

variation

Variation of the product’s price for this line item. Value of 5 means that 5% markup is added, -10 means there is a 10% discount.

metric

Website

website

The contact’s website address.

dimension

Website

website

Lead’s website.

dimension