Adobe Customer Journey Analytics: Setup guide

Adobe Customer Journey Analytics: Setup guide#

This guide explains how to collect data from Adobe Customer Journey Analytics.

Limitations#

Collecting data from Adobe Customer Journey Analytics comes with the following limitations:

  • Adobe Customer Journey Analytics limits each report to a maximum of five derived fields. This limit applies to derived fields used as either dimensions or metrics, and both count toward the same limit. Select no more than five derived fields in total in your datastream configuration.

  • Adobe Customer Journey Analytics limits each report to a maximum of ten metrics. Select no more than ten metrics in your datastream configuration. To collect more metrics, create an additional datastream.

For more information about the limits that Adobe applies to Adobe Customer Journey Analytics, see the Adobe documentation.

Creating a datastream to collect data from Adobe Customer Journey Analytics#

The basics of creating a datastream to collect data from any data source are explained in our guide to Collecting data in Adverity. This guide contains information about the specific steps to create a datastream to fetch data from Adobe Customer Journey Analytics.

Authorization: Allow Adverity to access Adobe Customer Journey Analytics#

Before creating an authorization to give Adverity access to Adobe Customer Journey Analytics, perform the following actions:

  1. Create an API client in your Adobe Developer Console. For more information, see the Adobe documentation.

  2. Add both the Customer Journey Analytics API and the Adobe Experience Platform API to your Adobe Developer Console project. Adverity uses the Adobe Experience Platform API to retrieve the dimensions and metrics available in a data view. Add the Adobe Experience Platform API even if the Customer Journey Analytics API is already added to the project.

  3. In the Adobe Admin Console, add the technical account, or the user whose credentials you use, to a product profile that grants permissions for Adobe Experience Platform.

Note

If you can select a data view in your datastream configuration but no dimensions or metrics are available to select, the Adobe Experience Platform API is missing from your Adobe Developer Console project, or the technical account or user does not have permissions for Adobe Experience Platform.

Configuration: Choose the data you want to collect from Adobe Customer Journey Analytics#

To choose what data to collect and customize the Adobe Customer Journey Analytics datastream configuration, follow these steps:

  1. (Optional) Rename your datastream.

  2. In Data view, select the data views for which to collect data.

  3. In Dimensions and Metrics, change the list of fields that you want to see in your data extract.

What’s next?#

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