Reputation: Most-used fields

Reputation: Most-used fields#

The table below gives information about most-used fields that you can import from Reputation. Other fields might also be available in Adverity.

The fields that you can fetch in Adverity are updated regularly to reflect updates to data source APIs.

API name

Adverity UI name

Description

Use in Adverity

attributions

attributions

Information identifying the source or origin of a review or piece of content, often associating it with a specific user.

dimension

attributions.0.attributionType

attributions.0.attributionType

The type or category of attribution, indicating the nature of the association between the content and its source (e.g., ‘User’, ‘System’).

dimension

attributions.0.userIDs.0

attributions.0.userIDs.0

The unique identifier of the user who is attributed to the review or content.

metric

bounced

bounced

Total number of email or SMS requests that bounced back, indicating a delivery failure.

metric

canRespond

canRespond

A boolean value indicating whether a response can be submitted for the specific review.

dimension

categories.0

categories.0

The unique identifier of the primary category associated with a location, detailing its industry or nature.

dimension

categories.1

categories.1

The unique identifier of a secondary category associated with a location, detailing its industry or nature.

dimension

categories.2

categories.2

The unique identifier of a tertiary category associated with a location, detailing its industry or nature.

dimension

clicked

clicked

Represents the number of times a link within a request (e.g., email) was clicked, as a metric from the /requests/metrics endpoint.

metric

comment

comment

The textual content or comment provided in a review or feedback.

dimension

commentTitle

commentTitle

The title provided for a customer review or comment.

dimension

count

count

The total number of items or occurrences of a specific value within a group or a dataset.

dimension

created_at

created_at

The timestamp indicating when an entity was initially created.

dimension

date

date

The timestamp indicating when an event occurred, such as when a review was published or an audit was performed.

dimension

dateRange.from

dateRange.from

The start date of a specified date range for data retrieval or filtering.

dimension

dateRange.to

dateRange.to

The end date of a specified date range for data retrieval or filtering.

dimension

deduped

deduped

Represents the number of duplicate entries that were removed during request processing, as a metric from the /requests/metrics endpoint.

metric

delivered

delivered

Represents the number of requests or emails that were successfully delivered to the recipient, as a metric from the /requests/metrics endpoint.

metric

dropped

dropped

Represents the number of emails or requests that were intentionally not sent, as a metric from the /requests/metrics endpoint.

metric

externalName

externalName

The publicly visible name of a location or profile, as it appears to external users.

dimension

failures

failures

Represents the number of requests that resulted in a failure during processing, as a metric from the /requests/metrics endpoint.

metric

hasResponses

hasResponses

A boolean value indicating whether the review already has one or more responses.

dimension

id

id

A unique identifier for an entity, such as a location, category, or review.

dimension

locationID

locationID

A unique identifier representing a specific location, store, branch, or unit of a business or entity.

dimension

locationName

locationName

The external name of the business location associated with the review or data entry.

dimension

normalizedRating

normalizedRating

The rating given by the reviewer, normalized to a consistent scale of 1.

metric

opened

opened

Represents the number of times a request (e.g., email) was opened, as a metric from the /requests/metrics endpoint.

metric

published

published

Indicates whether an item, such as a listing or a review, has been published and is publicly visible.

dimension

rating

rating

The star rating or score given in a customer review or survey.

metric

received

received

Represents the number of requests or communications that were successfully received, as a metric from the /requests/metrics endpoint.

metric

responseCount

responseCount

The total number of replies or responses received for a given review or piece of content.

dimension

responseUrl

responseUrl

The URL specifically designated for submitting a response to the review, available only if a response is possible.

dimension

reviewUrl

reviewUrl

The URL where the full text of the review can be accessed.

dimension

reviewer.name

reviewer.name

The name provided by the individual who submitted the review.

dimension

score

score

A numerical value representing an overall reputation score.

metric

scoreSignals.listingAccuracy

scoreSignals.listingAccuracy

metric

scoreSignals.reviewLength

scoreSignals.reviewLength

metric

scoreSignals.reviewRecency

scoreSignals.reviewRecency

metric

scoreSignals.reviewResponse

scoreSignals.reviewResponse

A metric or signal reflecting the presence, speed, or quality of responses to customer reviews.

metric

scoreSignals.reviewSpread

scoreSignals.reviewSpread

metric

scoreSignals.reviewVolume

scoreSignals.reviewVolume

metric

scoreSignals.searchImpression

scoreSignals.searchImpression

metric

scoreSignals.socialEngagement

scoreSignals.socialEngagement

A metric or signal indicating the level of interaction and activity on social media platforms related to the business.

metric

scoreSignals.starAverage

scoreSignals.starAverage

A metric or signal representing the average star rating given by customers in their reviews.

metric

sent

sent

Represents the number of requests or emails that were sent, as a metric from the /requests/metrics endpoint.

metric

sentiment

sentiment

The sentiment analysis result (e.g., positive, neutral, negative) derived from a review or comment.

dimension

sentimentCount.negative

sentimentCount.negative

The count of customer feedback or opinions classified as having a negative sentiment.

dimension

sentimentCount.neutral

sentimentCount.neutral

The count of customer feedback or opinions classified as having a neutral sentiment.

dimension

sentimentCount.positive

sentimentCount.positive

The count of customer feedback or opinions classified as having a positive sentiment.

dimension

sourceID

sourceID

Specifies the platform or online source where data originated (e.g., ‘FACEBOOK’, ‘INSTAGRAM’).

dimension

spammed

spammed

Represents the number of emails or requests that were marked as spam, as a metric from the /requests/metrics endpoint.

metric

tenantID

tenantID

A unique identifier for the tenant or client account within the Reputation platform.

metric

uniqueClicked

uniqueClicked

Represents the number of unique clicks on links within a request (e.g., email), as a metric from the /requests/metrics endpoint.

metric

uniqueOpened

uniqueOpened

Represents the number of unique opens of a request (e.g., email), as a metric from the /requests/metrics endpoint.

metric

unsubscribed

unsubscribed

Indicates the number of recipients who unsubscribed from receiving further communications, as a metric from the /requests/metrics endpoint.

metric

unsubscribes

unsubscribes

The total number of users who initiated an unsubscribe action but did not complete the process.

metric

updated

updated

The timestamp indicating the last time an entity or its data was updated.

dimension

url

url

The web address (URL) associated with the specific review or business listing.

dimension