Reputation: Most-used fields#
The table below gives information about most-used fields that you can import from Reputation. Other fields might also be available in Adverity.
The fields that you can fetch in Adverity are updated regularly to reflect updates to data source APIs.
API name |
Adverity UI name |
Description |
Use in Adverity |
|---|---|---|---|
attributions |
attributions |
Information identifying the source or origin of a review or piece of content, often associating it with a specific user. |
dimension |
attributions.0.attributionType |
attributions.0.attributionType |
The type or source from which a specific piece of customer feedback, such as a review, was collected or attributed. This indicates the origin of the data. |
dimension |
attributions.0.userIDs.0 |
attributions.0.userIDs.0 |
The unique identifier of the user who is attributed to the review or content. |
metric |
bounced |
bounced |
Total number of email or SMS requests that bounced back, indicating a delivery failure. |
metric |
canRespond |
canRespond |
A boolean value indicating whether a response can be submitted for the specific review. |
dimension |
categories.0 |
categories.0 |
The unique identifier of the primary category associated with a location, detailing its industry or nature. |
dimension |
categories.1 |
categories.1 |
The unique identifier of a secondary category associated with a location, detailing its industry or nature. |
dimension |
categories.2 |
categories.2 |
The unique identifier of a tertiary category associated with a location, detailing its industry or nature. |
dimension |
clicked |
clicked |
Represents the number of times a link within a request (e.g., email) was clicked, as a metric from the /requests/metrics endpoint. |
metric |
comment |
comment |
The textual content or comment provided in a review or feedback. |
dimension |
count |
count |
The total number of items or occurrences of a specific value within a group or a dataset. |
dimension |
created_at |
created_at |
The timestamp indicating when an entity was initially created. |
dimension |
date |
date |
The timestamp indicating when an event occurred, such as when a review was published or an audit was performed. |
dimension |
dateRange.from |
dateRange.from |
The start date of a specified date range for data retrieval or filtering. |
dimension |
dateRange.to |
dateRange.to |
The end date of a specified date range for data retrieval or filtering. |
dimension |
deduped |
deduped |
Represents the number of duplicate entries that were removed during request processing, as a metric from the /requests/metrics endpoint. |
metric |
delivered |
delivered |
Represents the number of requests or emails that were successfully delivered to the recipient, as a metric from the /requests/metrics endpoint. |
metric |
dropped |
dropped |
Represents the number of emails or requests that were intentionally not sent, as a metric from the /requests/metrics endpoint. |
metric |
externalName |
externalName |
The publicly visible name of a location or profile, as it appears to external users. |
dimension |
failures |
failures |
Represents the number of requests that resulted in a failure during processing, as a metric from the /requests/metrics endpoint. |
metric |
hasResponses |
hasResponses |
A boolean value indicating whether the review already has one or more responses. |
dimension |
id |
id |
A unique identifier for an entity, such as a location, category, or review. |
dimension |
locationID |
locationID |
A unique identifier representing a specific location, store, branch, or unit of a business or entity. |
dimension |
locationName |
locationName |
The external name of the business location associated with the review or data entry. |
dimension |
normalizedRating |
normalizedRating |
The rating given by the reviewer, normalized to a consistent scale of 1. |
metric |
opened |
opened |
Represents the number of times a request (e.g., email) was opened, as a metric from the /requests/metrics endpoint. |
metric |
published |
published |
Indicates whether an item, such as a listing or a review, has been published and is publicly visible. |
dimension |
rating |
rating |
The star rating or score given in a customer review or survey. |
metric |
received |
received |
Represents the number of requests or communications that were successfully received, as a metric from the /requests/metrics endpoint. |
metric |
responseCount |
responseCount |
The total number of replies or responses received for a given review or piece of content. |
dimension |
responseUrl |
responseUrl |
The URL specifically designated for submitting a response to the review, available only if a response is possible. |
dimension |
reviewUrl |
reviewUrl |
The URL where the full text of the review can be accessed. |
dimension |
reviewer.name |
reviewer.name |
The name provided by the individual who submitted the review. |
dimension |
score |
score |
A numerical value representing an overall reputation score. |
metric |
scoreSignals.listingAccuracy |
scoreSignals.listingAccuracy |
A metric indicating the accuracy and consistency of a business’s online listings across various platforms, contributing to its overall score. |
metric |
scoreSignals.reviewLength |
scoreSignals.reviewLength |
A metric that reflects the average or typical length of customer reviews, providing insight into the detail level of feedback received. |
metric |
scoreSignals.reviewRecency |
scoreSignals.reviewRecency |
A metric indicating how recently a review was posted, often influencing its relevance and impact on reputation. |
metric |
scoreSignals.reviewResponse |
scoreSignals.reviewResponse |
A signal indicating the presence or status of responses to customer reviews, reflecting engagement with customer feedback. |
metric |
scoreSignals.reviewSpread |
scoreSignals.reviewSpread |
A metric representing the distribution or diversity of customer reviews, potentially across different review platforms, locations, or over time. |
metric |
scoreSignals.reviewVolume |
scoreSignals.reviewVolume |
A metric representing the total number of reviews received over a specific period, indicating the quantity of customer feedback. |
metric |
scoreSignals.searchImpression |
scoreSignals.searchImpression |
A metric indicating the number of times a business’s online presence, such as its listings or profiles, appeared in search engine results. |
metric |
scoreSignals.socialEngagement |
scoreSignals.socialEngagement |
A signal reflecting the level of interaction and activity a business has on various social media platforms. |
metric |
scoreSignals.starAverage |
scoreSignals.starAverage |
A metric or signal representing the average star rating given by customers in their reviews. |
metric |
sent |
sent |
Represents the number of requests or emails that were sent, as a metric from the /requests/metrics endpoint. |
metric |
sentiment |
sentiment |
The sentiment analysis result (e.g., positive, neutral, negative) derived from a review or comment. |
dimension |
sentimentCount.negative |
sentimentCount.negative |
The count of customer feedback or opinions classified as having a negative sentiment. |
dimension |
sentimentCount.neutral |
sentimentCount.neutral |
The count of customer feedback or opinions classified as having a neutral sentiment. |
dimension |
sentimentCount.positive |
sentimentCount.positive |
The count of customer feedback or opinions classified as having a positive sentiment. |
dimension |
sourceID |
sourceID |
Specifies the platform or online source where data originated (e.g., ‘FACEBOOK’, ‘INSTAGRAM’). |
dimension |
spammed |
spammed |
Represents the number of emails or requests that were marked as spam, as a metric from the /requests/metrics endpoint. |
metric |
tenantID |
tenantID |
A unique identifier for the tenant or client account within the Reputation platform. |
metric |
uniqueClicked |
uniqueClicked |
Represents the number of unique clicks on links within a request (e.g., email), as a metric from the /requests/metrics endpoint. |
metric |
uniqueOpened |
uniqueOpened |
Represents the number of unique opens of a request (e.g., email), as a metric from the /requests/metrics endpoint. |
metric |
unsubscribed |
unsubscribed |
Indicates the number of recipients who unsubscribed from receiving further communications, as a metric from the /requests/metrics endpoint. |
metric |
unsubscribes |
unsubscribes |
The total number of users who initiated an unsubscribe action but did not complete the process. |
metric |
updated |
updated |
The timestamp indicating the last time an entity or its data was updated. |
dimension |
url |
url |
The web address (URL) associated with the specific review or business listing. |
dimension |