CallGear: Most-used fields

CallGear: Most-used fields#

The table below gives information about most-used fields that you can import from CallGear. Other fields might also be available in Adverity.

The fields that you can fetch in Adverity are updated regularly to reflect updates to data source APIs.

API name

Adverity UI name

Description

Use in Adverity

action_id

action_id

Unique identifier for the operation during which a call was created.

dimension

action_name

action_name

The descriptive name of an action or event tracked within the CallGear system, such as ‘DownloadBook’ or other user-defined actions.

dimension

call_records

call_records

Information or a link related to recorded call conversations.

dimension

call_session_id

call_session_id

A unique identifier for a specific phone call session, often encompassing all legs and related events of a single call.

dimension

called_phone_number

called_phone_number

The telephone number that was dialed or received the incoming call.

metric

calling_phone_number

calling_phone_number

The telephone number from which the call originated or was placed.

metric

campaign_id

campaign_id

A unique identifier for the advertising or marketing campaign associated with a call or visitor session.

dimension

campaign_name

campaign_name

The name of the advertising or marketing campaign associated with a call or visitor session.

dimension

channel

channel

The communication channel through which a call or interaction occurred (e.g., phone, website, messenger).

dimension

communication_id

communication_id

A unique identifier for a communication record, such as an inbound call, within the CallGear system. This ID helps in tracking and reporting on specific communication events.

dimension

connect_time

connect_time

The precise date and time when a call successfully connected between the calling and called parties.

dimension

date

date

The date of the event or record.

dimension

date_column

start_time

The date and time when a communication, call, or session began.

dimension

duration

duration

The length of time in seconds for a specific call segment or interaction.

metric

finish_time

finish_time

The date and time when a communication or call concluded.

dimension

group_id

group_id

A unique identifier for a group, often used to categorize or assign communication records or applications to specific departments, teams, or marketing segments within CallGear.

dimension

group_name

group_name

The human-readable name of a group, providing a descriptive label for the group_id.

dimension

id

id

A unique identifier for the entity or record.

dimension

source

source

The origin or referral source of a call or visitor, such as a website, advertisement, or direct input.

dimension

total_duration

total_duration

The cumulative duration of all segments or legs within a specific call or communication.

metric

virtual_phone_number

virtual_phone_number

The virtual phone number used for tracking and routing calls.

metric

visitor_id

visitor_id

A unique identifier assigned to a website visitor.

dimension

visitor_session_id

visitor_session_id

A unique identifier for a specific browsing or interaction session of a website visitor.

dimension