Responsetap: Most-used fields

Responsetap: Most-used fields#

The table below gives information about most-used fields that you can import from Responsetap. Other fields might also be available in Adverity.

The fields that you can fetch in Adverity are updated regularly to reflect updates to data source APIs.

API name

Description

Use in Adverity

businessNumber

The specific ResponseTap tracking phone number that was displayed to the caller and dialed by them. This number is used to attribute calls to particular marketing campaigns or sources.

dimension

callDate

The date when the call event occurred. This is a UTC Datetime for the event.

dimension

callDuration

The duration, in seconds, that the caller’s leg of the call was in an answered state.

metric

callId

A unique internal reference identifier for the call.

dimension

callRecording

A link or identifier for the recorded audio of the phone call. ResponseTap offers call recording for analysis and agent training purposes.

dimension

callStartTime

The UTC datetime when the call started.

dimension

callTalkTime

The duration, in seconds, that the caller’s leg of the call and the destination leg were connected, representing actual talk time.

metric

callerCountry

The country from which the incoming call originated, based on the caller’s phone number.

dimension

callerId

The telephone number of the individual who initiated the call to the business’s tracking number. This is the standard caller ID information.

dimension

callerLineType

The classification of the caller’s phone line type (e.g., mobile, landline, VoIP).

dimension

callerLocation

Geographical information about the caller’s location, derived from their phone number or IP address for online interactions.

dimension

callerNumber

The full phone number of the individual who initiated the call.

dimension

cdrId

A Call Detail Record identifier, providing a unique reference for the call event.

dimension

channel

The marketing channel (e.g., organic search, paid search, social media) that drove the call. This helps attribute calls to specific marketing efforts.

dimension

conversionPage

The URL of the web page where a conversion event was recorded for the visitor who eventually made the call.

dimension

cookies

Data related to browser cookies, such as Google Client ID, used for visitor tracking and attribution.

dimension

currencySymbol

The three-letter ISO-4217 currency code (e.g., USD, GBP) for transaction values.

dimension

customerNumber

The phone number of the customer who made the call.

dimension

dailyCallId

A unique identifier for each phone call record, used to track and link individual calls to marketing activities and visitor journeys.

dimension

destinationNumber

The phone number to which the call was forwarded.

dimension

disposition

The outcome or result of the phone call, categorizing the nature of the interaction (e.g., ‘sale’, ‘appointment booked’, ‘no answer’, ‘wrong number’).

dimension

duration

The total duration of the call in seconds.

metric

gclid

The Google Click Identifier, a parameter appended to URLs for tracking ad clicks and conversions in Google Ads.

dimension

landingPage

The URL of the first page a visitor landed on after clicking an ad or link, which is attributed to the phone call.

dimension

landingPageImpressions

The total number of times the landing page associated with the call was viewed by the visitor during their session.

metric

leadValue

The estimated monetary or qualitative value of the lead generated from the phone call, used for ROI analysis.

metric

leads

Indicates if the call resulted in a new lead for the business.

metric

medium

The medium through which the marketing traffic arrived, such as CPC, organic, or referral.

dimension

mediumName

The specific marketing medium that drove the visit or call (e.g., ‘paid search’, ‘organic search’, ‘email’).

dimension

mediumTypeName

The broader category of the marketing medium (e.g., ‘online’, ‘offline’).

dimension

pageImpressions

The number of times a page or advertisement was displayed to a visitor. ResponseTap links phone calls to ad impressions to provide conversion data.

metric

placeholder

A ResponseTap-specific identifier used to track when a particular visitor makes a phone call and to identify the marketing channel that drove their visit.

dimension

ppcAssisted

Indicates whether a Pay-Per-Click (PPC) interaction contributed to the call or conversion, even if it wasn’t the last touchpoint.

dimension

recorded

A boolean indicator specifying whether the phone call was recorded.

dimension

referrer

The URL of the webpage that referred the visitor to the landing page, indicating the source of traffic.

dimension

sales

Indicates whether the call resulted in a sale.

metric

salesValue

The monetary value associated with a sale that resulted from the call.

metric

searchPhrase

The specific keyword or search query used by the visitor that led them to the website and subsequently to make a call.

dimension

source

The marketing source (e.g., Google, Bing, Facebook) that drove the visitor or call.

dimension

sourceId

An identifier for the marketing source, campaign, or channel that led to the phone call. This helps attribute calls to specific marketing efforts.

dimension

speech

Data or insights derived from speech analytics of call recordings, such as detected keywords or sentiment.

dimension

talkTime

The duration, in seconds, during which the caller and destination were actively conversing.

metric

trackingId

An identifier for the tracking installation or account, often referred to as IGRP (Installation Group ID).

dimension

trackingNumber

The specific phone number used for tracking a marketing campaign or visitor session.

dimension

visitId

A unique identifier for a visitor’s session on the website.

dimension

visitorId

A unique identifier for a website visitor, linking their online journey to phone calls.

dimension

websiteId

A unique identifier for the website on which tracking is implemented.

dimension