Marchex: Most-used fields

Marchex: Most-used fields#

The table below gives information about most-used fields that you can import from Marchex. Other fields might also be available in Adverity.

The fields that you can fetch in Adverity are updated regularly to reflect updates to data source APIs.

API name

Adverity UI name

Description

Use in Adverity

address.address

address.address

The street address of the caller.

dimension

address.city

address.city

The city of the caller’s location.

dimension

address.name

address.name

The name of the caller.

dimension

address.state

address.state

The state or province of the caller’s location.

dimension

address.zipcode

address.zipcode

The postal code or zip code of the caller’s location.

metric

billing_acct

billing_acct

The identifier for the billing account associated with the call.

dimension

call_date

call_date

The date when the call occurred.

dimension

call_duration

call_duration

The total duration of the call in seconds.

metric

call_end

call_end

The timestamp indicating when the call ended.

dimension

call_id

call_id

A unique identifier for the phone call.

dimension

call_start

call_start

The timestamp indicating when the call started.

dimension

call_status

call_status

The final status of the call, such as ANSWER, BUSY, or HUNGUP.

dimension

caller_name

caller_name

The name of the person who initiated the call.

dimension

caller_number

caller_number

The phone number of the person who initiated the call.

metric

disposition

disposition

The outcome or classification of the call, indicating its result or purpose (e.g., lead, voicemail, conversation).

dimension

forwardno

forwardno

The phone number to which the incoming call was routed or forwarded.

metric

grpid

grpid

The group identifier associated with the call or tracking number.

dimension

high_intent

high_intent

Indicates whether the call demonstrated high purchase intent based on conversation analysis.

dimension

inboundno

inboundno

The Marchex tracking number that received the incoming call.

metric

keyword

keyword

Keywords identified in the call conversation that provide insights into customer intent or marketing attribution.

dimension

rating

rating

A score or rating assigned to the call, often indicating quality or lead potential.

dimension

recorded

recorded

A boolean value indicating whether the call was recorded.

dimension

ring_duration

ring_duration

The duration, in seconds, that the phone rang before the call was answered or abandoned.

metric

transcript.agent

transcript.agent

The transcribed speech segments from the agent during the call.

dimension

transcript.agent_sentiment

transcript.agent_sentiment

The sentiment analysis score or category for the agent’s speech in the transcript.

metric

transcript.caller

transcript.caller

The transcribed speech segments from the caller during the call.

dimension

transcript.caller_sentiment

transcript.caller_sentiment

The sentiment analysis score or category for the caller’s speech in the transcript.

metric

transcript.high_intent

transcript.high_intent

Specific phrases or sections within the transcript indicating high purchase or lead intent.

dimension

transcript.version

transcript.version

The version identifier for the call transcript data, indicating the specific format or processing applied.

metric