Pinterest: Troubleshooting#

Invalid parameters when fetching data from Pinterest#

An error message beginning with Invalid parameters appears because the selected start date for your fetch is more than 914 days ago.

To resolve this issue, change the start date for your fetch to a date within the past 914 days.

Last 90 days error message#

The You can only get data from the last 90 days error message appears because you are trying to fetch data for a date range over 90 days for a report with a date range limitation.

To resolve this issue, fetch data for a date range shorter than 90 days.

Date range errors#

If you encounter errors related to date ranges:

  1. Verify that your requested date range falls within the endpoint’s limitations (90 or 914 days).

  2. Check that you’re using the correct granularity level for extended historical data.

  3. Ensure your date format matches Pinterest’s API requirements.

Missing pin media#

If pin preview images are not appearing:

  1. Confirm that pin_media field is included in your field selection.

  2. Verify that the extracted URL format is correct for your dashboard display requirements.

  3. Test the generated URLs manually to ensure they’re accessible.