Shopify: Troubleshooting

Shopify: Troubleshooting#

Troubleshooting data completeness and typical issues#

  • To avoid missing customer updates, run customer data fetches after midnight, or fetch at least three days of data per run (as volume allows).

  • If fetching by created_at, fetching all historical data daily ensures completeness, but may not be feasible for stores with high volumes until improvements allow better selection by updated fields.

  • For full order visibility in Shipping and Fulfillment reports, include at least one fulfillments.line_items field in the configuration; not all orders have fulfillments, so some IDs may be absent in fulfillment-specific fields.