Adobe Customer Journey Analytics: Most-used fields

Adobe Customer Journey Analytics: Most-used fields#

The table below gives information about most-used fields that you can import from Adobe Customer Journey Analytics. Other fields might also be available in Adverity.

The fields that you can fetch in Adverity are updated regularly to reflect updates to data source APIs.

API name

Adverity UI name

Description

Use in Adverity

Dataview

Dataview

A Dataview in Adobe Customer Journey Analytics defines a specific configuration of data for reporting and analysis, similar to a report suite. It determines which dimensions and metrics are available and how session settings, attribution, and other data processing rules are applied to the underlying data.

dimension

Day

Day

This dimension categorizes events by the specific calendar day on which they occurred, providing a daily breakdown for analysis.

dimension

Events

Events

Represents a countable user action or occurrence within a customer journey. This can be any tracked activity, such as a page view, click, or custom interaction.

metric

Gross Merchandise [Online - Intraday]

Gross Merchandise [Online - Intraday]

This metric represents the total value of goods sold through online channels, captured on an intraday basis.

metric

Hour

Hour

This dimension indicates the specific hour in which an event or interaction occurred, rounded down.

dimension

Hour of Day

Hour of Day

This dimension breaks down collected events by the hour of the day they occurred, typically ranging from 12:00 AM to 11:00 PM.

dimension

Line Brand Level Promos/Discounts [Online - Intraday]

Line Brand Level Promos/Discounts [Online - Intraday]

This metric represents the total promotional or discount value applied at the individual product line or brand level for online transactions, captured on an intraday basis.

metric

Marketing Channel

Marketing Channel

Identifies the high-level marketing channel through which a customer interaction occurred, such as Paid Search, Social Networks, Email, or Display. This dimension is central to understanding the source of customer journeys and attributing performance across different marketing efforts.

dimension

Marketing Channel Detail

Marketing Channel Detail

This dimension provides specific information about the marketing channel used in a customer’s journey, such as the exact campaign, ad group, or source.

dimension

Marketing Tracking Code (TID)

Marketing Tracking Code (TID)

This dimension represents a specific code used to identify and track the performance of marketing campaigns and initiatives, allowing for analysis of traffic sources and campaign effectiveness. It often correlates to the marketing.trackingCode field in CJA.

dimension

Order

Order

This metric represents the total count of customer orders.

metric

Order Level Promos/Discounts [Online - Intraday]

Order Level Promos/Discounts [Online - Intraday]

This metric quantifies the total value of promotions or discounts applied to an entire order for online transactions, captured on an intraday basis.

metric

Order Product Revenue

Order Product Revenue

The total revenue generated from products within an order, excluding shipping and tax charges.

metric

Order Shipping Revenue

Order Shipping Revenue

The revenue generated specifically from shipping costs associated with an order.

metric

Order Tax Revenue

Order Tax Revenue

The revenue collected as tax on an order.

metric

Orders

Orders

Represents the total number of individual transactions or purchases made over a specified period or within a particular segment.

metric

People

People

This metric represents the count of distinct individuals (Person IDs) interacting with your brand, deduplicated across various touchpoints and channels. The definition of a ‘Person ID’ is configured during the data connection setup.

metric

Platform

Platform

This dimension identifies the platform or device used by the customer during their journey, such as mobile, web, iOS, or Android.

dimension

Platform Dataset ID

Platform Dataset ID

This dimension serves as a unique identifier for a specific dataset within the Adobe Experience Platform, indicating which dataset an event or record originated from.

dimension

Quantity

Quantity

The total number of items purchased in an order or within a specific product interaction.

metric

Revenue

Revenue

Indicates the total monetary income generated from sales of goods or services. It is a key performance indicator for financial analysis.

metric

Revenue (Order Total)

Revenue (Order Total)

The total monetary value of an entire customer order, including product revenue, shipping, and taxes.

metric

Sessions

Sessions

This metric represents a group of user interactions within a defined timeframe. In Customer Journey Analytics, the definition of a session (when it starts and ends) is flexible and can be customized within a dataview to align with specific business needs.

metric

Sessions (visits)

Sessions (visits)

This metric counts the number of individual user sessions or visits, as defined by the session settings configured within a data view in Customer Journey Analytics.

metric

Units (Raw)

Units (Raw)

Represents the raw count of individual items or events that occurred, before any specific aggregation or attribution models are applied. It is a fundamental metric used for quantifying occurrences within customer journeys.

metric

Visits

Visits

The number of individual sessions or visits to a digital property, as defined in the data view’s session settings.

metric

commerce.purchases.value

commerce.purchases.value

A metric that quantifies the monetary value associated with purchase events. This field helps analyze the financial impact of customer journeys and commerce activities, with its structure indicating its schema path.

metric